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Jr. Technical Support Representative

Lahore

Company Profile

Programmers Force Pakistan aims to deliver top-notch manpower supply integrated with utmost HR set of services, and solutions streamlining like-minded leaders’ partnership alliance of the client and the employee by means of consistent support gearing and steering the relationship in a way to enable a win-win situation for all – all way along! We have a wide range of vacancies for Tech supporting line and Industry.

Tack of Programmers Force

Not only the way out but the best way out! No rather, no “one or two” but a must for all. Win-Win is the goal.

Job Description

Technical support representatives help customers to troubleshoot issues with a piece of equipment. Tech support is also responsible for installing equipment, maintaining records of customer interactions and collaborating with others to improve the company’s system requirements.

Responsibilities and Duties

  • Technical Product Support
  • Conducting Technical Client Meetings
  • API and SDK integration
  • Product functionality testing
  • Record keeping and data analysis

Skills & Requirements

  • A Degree of BS in Computer Science, Information Technology or any relevant field
  • Technical Support Experience 1-2 years
  • Knowledge and Understanding of CRMs
  • Interpersonal and Communication skills
  • Knowledge of APIs and SDKs
  • Developing work Procedures

Perks

  • Lunch on the House
  • Flexible Working Hours
  • Payment for Overtime
  • Annual Leaves 
  • Enjoy your weekend, we work on weekdays only
  • Health Insurance
  • Life Insurance 
  • Provident Fund
  • EOBI
  • Advance Salary 
  • Family Care 
  • Family Treat 
  • Personal Loan
  • In House Trainings
  • Certifications 
  • Surprise Gifts & Performance based Bonuses
  • Performance based salary increment and promotion
  • Gym & Indoor Gaming – Perfect balance between work and play
  • Opportunity to engage in frequent local and international trips
  • Child Education 
  • Marriage Allowance 
  • Maternity Allowance 
  • Home Allowance
  • Hostel Allowance 
  • Travel Allowance
  • Personal Growth – Learn the best from the best
  • Bike 
  • Car

Apply as Jr. Technical Support Representative

    • Personal Infomation
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    • Date of Birth*

    • Full Name*

    • Email*

    • CNIC (without dashes)*

    • Contact Number*

    • Address*

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    • Academic Info
    • Qualification*

    • Year of Completion*

    • University (No abbreviations)*

    • Currently working?*

    • Expected Salary in PKR*

    • What is your expected date of joining?*

    • Where did you hear about us?*

    • Experience*

    • CV, Resume* (pdf only)*

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